Shipping Policy

Effective Date: 1 Jan 2025

At Modcart.co, we are committed to providing our customers with a smooth and hassle-free shopping experience. This Shipping Policy outlines how we handle shipping, delivery timelines, and associated charges for orders placed on our website.

1. Shipping Locations

We currently ship to addresses within India. International shipping may be available in the future, and we will update this policy accordingly.

2. Order Processing Time

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. Your order will be processed within 1-2 business days after confirmation.
  • Shipping Time: Shipping times vary depending on the delivery location and the shipping method selected. Generally, we aim to deliver your order within 3-7 business days for locations within major cities. Rural or remote areas may take longer.

3. Shipping Methods

We offer a range of shipping methods, including:

  • Standard Shipping: Estimated delivery time of 3-7 business days.
  • Express Shipping: Estimated delivery time of 1-3 business days, depending on the location.

Shipping costs for each method will be calculated during checkout.

4. Shipping Charges

  • Shipping charges are calculated based on the weight of the items, delivery location, and selected shipping method.
  • You can view the total shipping charges before completing your purchase during checkout.

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

6. Address Accuracy

Please ensure that the shipping address provided is accurate and complete. Modcart Ecom Private Limited will not be responsible for any delays or non-delivery due to incorrect or incomplete address information.

7. Shipping Delays

While we strive to meet the estimated delivery times, there may be instances where delays occur due to circumstances beyond our control, including:

  • Weather conditions
  • Strikes or industrial actions
  • Delays from third-party logistics providers
  • National holidays or festivals

In case of significant delays, we will notify you via email with updated shipping information.

8. Failed Delivery

If a delivery attempt fails (due to an incorrect address, unavailability of the recipient, etc.), the courier will attempt a redelivery. If redelivery fails, the package will be returned to us, and we will contact you to resolve the issue.

9. Damaged or Lost Items

In the unlikely event that your order is damaged or lost during transit, please contact our customer support team immediately. We will investigate the issue and either issue a replacement or refund, as per our Returns and Warranty Policy.

10. Customs Duties and Taxes

If your shipping address is in a location where customs duties or taxes are applicable, you will be responsible for these charges. These charges are not included in the product or shipping costs at checkout and are levied by your local customs authority.

11. Contact Information

For any inquiries regarding your shipment or our shipping policy, feel free to contact us at:

Modcart Ecom Private Limited
Email: info@modcart.co | modcartpvtltd@gmail.com
Phone: +91-9711369320
Address:55,Third floor Western, marg Lane-2,saidulajab, Gadaipur, India, 110030