Privacy Policy

Effective Date: 1 Jan 2025

At Modcart.co, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services:

a. Personal Information:

This includes details that identify you personally, such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information

b. Non-Personal Information:

This includes data that doesn’t personally identify you but helps us understand how our services are used, such as:

  • Browsing history
  • Device and browser information
  • IP address
  • Location data

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Order fulfillment: To process your orders, payments, and deliveries
  • Customer support: To assist with inquiries, returns, or product issues
  • Personalization: To tailor our website and marketing to your preferences
  • Communication: To send you order updates, promotional offers, and newsletters (you can opt-out at any time)
  • Security: To prevent fraud and ensure the safety of our services

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties for the following reasons:

  • Service providers: Companies that assist with shipping, payment processing, and marketing
  • Legal compliance: To comply with legal obligations or protect our rights

We ensure that third parties with access to your information adhere to strict data protection standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze how you interact with our website. For more details, please refer to our Cookie Policy.

5. Data Security

We implement a variety of security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage is 100% secure. By using our website, you acknowledge the inherent risks.

6. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Correct any inaccurate or incomplete information
  • Delete your personal data (subject to legal obligations)
  • Opt-out of marketing communications

To exercise your rights, please contact us using the details provided below.

7. Retention of Personal Data

We will retain your personal data only for as long as necessary for the purposes outlined in this policy, and in accordance with legal obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and the updated effective date will be shown at the top of the page.

9. Contact Information

If you have any questions or concerns regarding your privacy or this policy, please contact:

Modcart Ecom Private Limited
Email: info@modcart.co | modcartpvtltd@gmail.com
Phone: +91-9711369320
Address:55,Third floor Western, marg Lane-2,saidulajab, Gadaipur, India, 110030